Feedback / Complaints
Do you have any Compliments, Suggestions or Concerns?
EVA Support welcomes all feedback and complaints and encourages anyone who has something to say to contact us so we can strive to improve.
If you wish to offer any feedback or complaints, please don’t hesitate to fill in the form. We will investigate any complaint(s) you have made in a timely manner and advise you in writing of the outcome.
How to make a compliant
Please talk to the person involved or the manager.
You can ask your advocate, community visitor or family member to speak with the manager.
If you need an interpreter when providing feedback, ask to speak to one of our staff or the manager.
Alternatively, you can call us to discuss the matter or download our feedback form and return it to us by post or email.
In accordance with the Complaints, Compliments & Suggestions Policy of NDIS, we aim to facilitate the fair, prompt and confidential resolution of all complaints.
Contacts
Phone: 1800 035 544
Website: NDIScomission.gov.au
If you are unhappy with your dealings with the NDIA, if you are unsure of the services you are receiving or feel you are not being assisted by NDIA staff you can call 1800 800 110 or email feedback@ndis.gov.au
Phone: (02) 4927 0111
Toll Free: 1300 365 085
Fax: (02) 4927 0114
Email: da@da.org.au
Phone: 1800 060 409